Repair Partners Customer Tiers
*Contact us for further details on membership benefits, or to arrange a custom partnership with us.
Tiers in Quick Glance:
Start-Up: Customers who spend less than $1,000.00 AUD per month for all spare parts and accessories or less than $5,000.00 AUD per month for used/refurbished devices.
On-Going:
Customers who spend less than $5,000.00 AUD per month for all spare parts and accessories or less than $10,000.00 AUD per month for used/refurbished devices.
Exclusive:
Customers who spend less than $10,000.00 AUD per month for all spare parts and accessories or less than $20,000.00 AUD per month for used/refurbished devices.
Partner: Customers who buy everything from us who wants to have a customised inventory base on our products and would like us to help to source everything. Wholesalers want to work with us side by side is also false into this category.
Benefits Explanations:
Credit Applicable: Customers can apply for credit with us base on their tier. Application is subject to financial approval and may go through external credit check from our credit providers. Personal guarantee must be provided.
Technical Support: Both online and on-site, we will come to your retail stores (if locally) to train your staffs. Phone support also counted. The hours are based on your tier.
Retail Support: We will come and give you solutions for your retail stores to make it attract more traffics and appeal to walk-by customers. We have capenters and builders that in place to help you with any projects. We also have the whole solutions for your brand new retail kioks setup directly from China. We also provide business planning services to help you scale your chains.
Personal Account Manager: Customers in this tier will be taken care by a dedicated account manager who is only closely manage their's chains. The is huge benifits because your account manager will help you with almost everything from ordering to planning your stocks.